Pretty Posh Wellness Spa Voucher Terms & Conditions
1. Validity Period:
- The voucher is valid for 12 months from the date of purchase unless otherwise stated. After the expiration date, the voucher will no longer be redeemable.
2. Eligible Services and Products:
- Vouchers may be used toward any services or products offered by Pretty Posh Wellness Spa at the time of redemption, unless explicitly excluded in the voucher’s terms.
- Vouchers cannot be exchanged for cash, and no change will be given if the full value is not used.
3. Non-Refundable and Non-Transferable:
- The voucher is non-refundable and cannot be exchanged for cash.
- Vouchers are non-transferable and can only be used by the original purchaser or the recipient if it was gifted.
4. Expiry Policy:
- All vouchers must be redeemed within the validity period. No extensions will be granted under any circumstances.
- Vouchers not used within this timeframe will be forfeited without refund or compensation.
5. Booking Requirements:
- Voucher holders must book their appointments in advance. Availability of spa services may vary, and we recommend booking early to secure your preferred time.
- When booking, please mention that you will be redeeming a voucher.
- Appointments are subject to availability.
6. Cancellation Policy:
- Cancellations or rescheduling of appointments must be made at least 24 hours in advance.
- Failure to provide adequate notice for cancellations or no-shows will result in the voucher being marked as redeemed, and no rebooking or refund will be possible.
7. Lost or Stolen Vouchers:
- Pretty Posh Wellness Spa is not responsible for lost, stolen, or damaged vouchers. Lost vouchers cannot be replaced or refunded.
8. Fraud Prevention:
- Vouchers must be presented at the time of redemption, either in physical form or as an electronic copy.
- The voucher code must be valid and unused. Any misuse, tampering, or duplication of vouchers will result in cancellation of the voucher.
- Fraudulent use of vouchers will be reported and may result in legal action.
9. Redemption of Vouchers:
- Vouchers can be redeemed by presenting them at Pretty Posh Wellness Spa either in-store or when booking services over the phone or online (if applicable).
- The entire voucher value must be used in one transaction, and no cash or credit will be provided for unused portions of the voucher.
10. General Conditions:
- Pretty Posh Wellness Spa reserves the right to modify or discontinue any service at any time without prior notice. Vouchers purchased for discontinued services can be used toward other available services.
- All vouchers are subject to availability, and Pretty Posh Wellness Spa retains the right to refuse service if these terms and conditions are violated